OUR SERVICES

Planning

The development of trendsetting products with high functionality and safety presupposes careful planning. Based on the continuous exchange of information between users and the requirements of our partner, we plan the development of the product from the first idea, through production up to the logistics. The keywords for our work are „Vision” and “Teamwork”. The vision of the final application on site to ensure the safety of the patient, the users and third parties accompanied by the teamwork while the solution for a product is in preparation.

Let us convince you!

Requirement
Entwicklung

Development

Professional developments require maximum development experience besides branch expertise. On this basis you will find a competent partner in MCS Engineering in tackling together the technical challenges, such as new developments or product improvements, and in supporting you right up to their production. We will compile the total product file of the development and organize its complete approval for you also.

MCS as OEM? In close cooperation with our customers we design individual OEM solutions that comply with all market and product specific industrial standards. We are naturally committed to high-precision workmanship even down to the smallest dimensions. MCS offers you sophisticated processing and product quality marked by creative innovations.

MCS customers profit from our specific technical know-how, our long-term experience and the extensive industrial and specialist knowledge.
Our yardstick: high safety standards, excellent quality and outstanding functionality.

All to your advantage!

Construction

The construction sector is a firmly integrated department within the MCS company and compiles the economical manufacturing options for the systems depending on the relevant product to be developed. Here too, we attach the utmost importance to safety standards and other product features, for example also to matters concerning the cleaning and disinfection of the final product – most important in daily use.

For your safety!

Konstruktion
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Tested

Another one of the strengths of MCS on which all our customers can rely! All of our products are manufactured and tested in accordance with the recognized industrial standards.
This includes – right from the beginning:
DIN EN 1789:2014
DIN EN ISO 13485
EU Directives 93/42/EWG for medical products
EASA CS-27
MIL-STD 810H
RTCA DO-160G
SAE J3043, SAE J2917, SAE J2956 (Meets KKK-A-1822F, NFPA-1917, and CAAS GVS v1.0 Standards)

Furthermore: Crash Tests are also standard for us!

Manufacturing does not begin until our mounts have passed these tests and fulfilled the appropriate standards and regulations.

You have our guarantee for this!

Logistics

Our customer service does not stop after production. You can rely on us during everyday business too. The swift delivery by our trade partners and/or logistics centre is another great advantage for MCS customers. Our central warehouse facility has many mounts, mounting solutions and accessories readily available for you.

Just test us!

MCS Lager
Certificate 13485

Quality Management

Quality begins with putting the customer’s satisfaction at the centre of one’s own attention (quote: John F. Akers). We fulfil this requirement by setting high benchmarks on our products, services and quality policy.
In Europe a rigid quality management system is prescribed by law for the manufacturers of medical products. The requirements regarding this are stipulated in the EU Directive 93/42/EWG Medical Devices and the Norm DIN EN ISO 13485 Quality Management Systems. Additional regulations and certifications, which impose even more stringent requirements for worldwide trade, have been integrated into our own quality management system.
Continuous improvement of our processes is measured during regular internal audits of all operational areas. MCS is audited independently by the Notified Body DQS.

You can rely on us!

Sales

We market our products through our distributors, including equipment of various national and international manufacturers of defibrillators. Both we and our trade partners put emphasis on being competent contacts for our customers. The demands of the users, of the patients and third parties too, practical solutions and a good price/performance ratio represent the focus for the consultations.

You may rely on this!

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Service

Our goal is to uphold the satisfaction and trust of our customers. Our long-standing cooperative customer relationships are proof for the noted MCS service. Our Technical Service is available for our customers 24 hours daily. Quite natural for us, and if you have no time to visit us during the week, we will gladly be there for you at the weekend too.

Always there for you!